Privacy policy for Machinery Movement Training
Machinery Movement Training owned and operated by Dave Nelson based at Unit 6 Wellbury Farm Business Park, Hitchin Hertfordshire, SG5 3BP UK.
The person responsible for the safe storage and administration of information submitted to this site is Dave Nelson or any authorised person appointed by Machinery Movement Training
The terms I, We, Us. used in this privacy policy refers to Machinery Movement Training
We at Machinery Movement Training respect your privacy while browsing this website. While visiting this website we do not collect any personally identifiable information about you or track your browsing habits outside of this website.
We will never pass or reveal any personally identifiable information freely and knowingly given to us via the contact forms booking forms-shopping carts with any third party or organisation.
Should the situation arise, we will comply with the release of information subject to a court order in the UK or any other country with the legal jurisdiction to request such information from us.
We will never market you with offers or promotions unless you specifically sign up or request in writing to receive such information or service from us.
We aim to only collect and store essential information needed to provide you with the service we offer or fulfil an order placed with us.
Non personally identifiable Information collected while browsing or visiting this site
The secure server that hosts this website will collect your IP address, The country you are in, The operating system and browser you are using (if known) the pages you visit and an average time spent looking at the pages.
We also use Google Analytics to collect information while browsing the site. Google Analytics anonymously collects your IP address**, The country you are in, the city you are in (if known), The operating system you are using (if known) the pages you visit, average time spent on the pages and if you go past the first page on your visit, if you are a new visitor, and if you are a returning visitor. We do not collect any demographic information such as age, gender, or interests.
** The last three digits of your IP address are set to “0” before being processed or stored by Google analytics
Why do we collect this information
Things like IP addresses are unique to the computer or device that you use to connect to the internet, and used by the hosting server to send the website contents to your computer’s browser.
We store your IP address on our server to help us combat spam and other security matters relating to the structure and operation of our site and to help identify hostile actions to our site.
Raw data collected by the server will be stored for approximately one month when it will be overwritten with new data
We also use analytical information collected to help improve our website for the visitor. The internet is now accessible using many technologies such as mobile phones and even your TV. Using analytics we can analyse problems encountered by visitors using a certain technology or operating system. Eg:-we never receive any orders via an iPhone, Why? We need to look into and fix that for our visitors.
Personally Identifiable Information we store
Any information you freely and knowingly provide us via a contact form on this website
The information you provide via an input form is stored on a database and/or an email server.
Your Name
Why? To greet you with your title in any correspondence.
Your email address
Why? As a means to respond to your enquiry.
Your contact number
Why? As a means to speak to you regarding your enquiry or order if required
The content of your message
Why? We may need to read the content of your message more than once to respond correctly or refer back to your message should there be any future need of clarification of your original message us.
Your IP address
To combat spam, nuisance messages and help with security. Please Note when submitting a form containing personal information such as your name your IP address becomes personally identifiable information.
Any Information you provide via a Booking form – order form – Email – Telephone number on this website.
We will store the following information if you complete a Booking form – order form – Email – Telephone number on this website
Your Name
Why? To greet you with your title in any correspondence.
Your email address
Why? As a means to respond to your enquiry.
Your contact number
Why? As a means to speak to you regarding your enquiry or order if required.
The content of your message
Why? We may need to read the content of your message more than once to respond correctly or refer back to your message should there be any future need of clarification of your message and to keep a record of any special instructions related to your order or booking.
Your home or business address
Why? We will need to deliver items to an address by post or courier related to your booking or order – we require a billing address for invoicing of services provided by us.
How long do we store personal or personally identifiable information?
That depends on the type of order, request or service that we provide to you.
General enquiries via contact forms that do not progress into an order with us will generally be reviewed after 90 days or sooner and deleted from the website database and email server.
Active customers who have been provided a service by us will remain indefinitely, will be reviewed after 12 months of inactivity or can be removed by request.
Registered users of this site will remain indefinitely, registered users can delete their profile at any time via login or will be removed following a reminder from us after 12 months of inactivity.
Who can see this information?
Only us, we do not share your personal data or any other information you provide to this site.
Is the stored information secure
We take all reasonable steps to protect the integrity of this website to keep all databases and email servers secure. Our hosting provider is GDPR compliant and is committed to informing us within 72 hours of any security breach on its servers.
Simmerley if we become aware of any security breach with our records we will inform you within 72 hours to inform you that your stored information may have been compromised or accessed.
We do not keep paper copies of the information provided and all databases and email servers are password protected
If you have any questions regarding our privacy policy please do not hesitate to contact us.